Friday, November 7, 2008

Users Getting 'Lean and Mean'

By Mark Brousseau

The current economic downturn should be good news for data capture service bureaus, says Joe Merkel (jmerkel@nextscan.com), sales manager, Western U.S., for nextScan.

Merkel spoke during AIIM's 33rd Annual Document Management Service Providers Executive Forum in Austin last week.

"When I talk to end-users, they tell me two things," Merkel says. "One, that they are having a hiring freeze. And, two, that they are going to get 'lean and mean.'"

This focus on cutting costs will create an opportunity for service bureaus, Merkel notes. "End-users are going to look to service bureaus to help them," he explains.

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