Showing posts with label PHRs. Show all posts
Showing posts with label PHRs. Show all posts

Wednesday, March 25, 2009

Consumers Want Electronic Health Information

Posted by Mark Brousseau

Deloitte’s 2009 Survey of Healthcare Consumers includes some interesting data regarding consumer interest in electronic health records:

… 9 percent of respondents have a computerized personal health record (PHR) compared to 8 percent in 2008

… 57 percent want a secure Internet site that would enable them to access their medical records and pay medical bills, among other things

… 42 percent want access to an online personal health record connected to their doctor’s office

… privacy and security of health information is an issue: 38 percent are very concerned versus 24 percent who are not at all concerned

… 60 percent believe that the government should set standards for how medical information is collected, stored, exchanged and protected, while other view this as a role for health plans (21 percent) and employers (5 percent); 14 percent say no entity should set standards

What do you think? Post your comments below.

Friday, March 13, 2009

Few Americans Using PHRs

Posted by Mark Brousseau

Consumer demand for accessing personal health records (PHR) online is now at more than 70 million Americans, according to Cybercitizen Health v8.0, the latest consumer study and strategic advisory service from pharmaceutical and healthcare market research company Manhattan Research.

Despite significant interest in this type of service, only 7 million U.S. adults actually use PHRs.

Compelling offerings from vendors ranging from Google, WebMD, and Microsoft to multiple insurers and employers have sparked buzz around PHR in the past year. But for average consumers not motivated by a serious illness, significant barriers such as privacy concerns, lack of understanding, and doubts to PHR efficiency hinder adoption.

“Despite the rapidly increasing supply of PHR platforms, consumer adoption of PHRs is unlikely to show significant growth in the absence of major physician participation,” said Erika S. Fishman, Director of Research at Manhattan Research. "Education and awareness building will be critical in establishing the need for a PHR in the mind of American consumers. In a time when our country has not made health IT and electronic medical records a priority, it is understandable why consumers may not see the value in putting in the effort to keep a PHR on their own, unless they are highly motivated to do so because of an illness."

What do you think? Post your comments below.