News from the ARMA Conference: Wednesday

Posted by Mark Brousseau

Some headlines from the ARMA Conference at the Marriott World Center in Orlando, FL:

BancTec Showcases Document Management and Business Process Outsourcing Solutions

BancTec is showcasing its document processing and business process outsourcing (BPO) solutions at the 54th annual ARMA International Conference and Expo.

"BancTec has helped thousands of clients in more than 50 countries simplify the management of their information, business processes and technology infrastructure," said Chuck Corbin, chief marketing officer, BancTec. "Our innovative mix of hardware, software and services helps companies automate complex, high-volume, data-intensive business processes, and we look forward to sharing this message with an important audience at the ARMA International Conference and Expo."

Featured at the ARMA conference will be BancTec's IntelliScan XDS, a multi-application, high-speed and mixed document processing scanner, which can capture and output images up to 550 pages per minute at 200 dpi.

For organizations interested in achieving bottom-line improvements without making large capital investments, BancTec will highlight its BPO capabilities. From AP invoice processing to healthcare revenue cycle management, BancTec BPO solutions help organizations lower operating costs, improve information access and reduce business risk.

Finally, BancTec will discuss its CenterVision solution, which converges departmental capture applications and complex mailroom centers onto a common platform.

Oce Business Services Highlights Records Management Solutions

Oce Business Services will highlight its records management solutions at the ARMA International Conference & Expo. The company will also address topics covered at the show that include paper and electronic records, compliance, document imaging, and records management best practices.

At this year's conference, taking place October 15 - 18 at the Orlando World Center Marriott, experts from Oce will be on hand to help organizations and records management professionals better understand the challenges they face in safely navigating the evolving records landscape.

Scheduled presentations by Oce executives include the following:

… Robert Milburn, Esq., Director of Discovery Solutions, Oce Business Services, and Jean Ciura, Ph.D., ermM, CRM, President, JMC Management Consulting, will co-facilitate an Education Session on developing a legal hold strategy (October 15th, 8:00 - 9:30 AM, room Crystal H). The session will spotlight topics that include identifying the components of a compliant legal hold program, becoming conversant on recent trends in the law and practice of electronic discovery, and exploring technology and process solutions for all phases of the EDRM model.

… Cheryl Young, CDIA+, Records and Information Solutions Architect, Oce Business Services, will participate as a panelist in an Exclusively IT Session moderated by Debra Logan, Vice President, Gartner Research (October 15th, 2:00 - 3:15 PM, Expo Floor, room 1230). This session will focus on the topic: "Outsourcing Electronic Records Storage and Disposition: What to Consider with an Outside Provider."

Pitney Bowes Touts Records & Information Management Expertise

Underscoring the complexities of mitigating risk and achieving compliance in businesses today, Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc., will showcase its records and information management (RIM) solutions at ARMA ’09.

Pitney Bowes will exhibit at Booth #1016.

At ARMA, the leading industry trade show for records management, Pitney Bowes RIM specialists will provide information on how companies can take control of their information lifecycle by:

… Developing programs to address regulatory concerns,
… Designing and implementing processes to support legal initiatives,
… Creating procedures to support balancing electronic and physical document management needs,
… Standardizing, overseeing and coordinating dynamic enterprise information processes.

“The proliferation of mergers and acquisitions, along with growing regulatory compliance needs are just some of the factors that are driving businesses to consider their records management needs now more than ever before,” said Betty McAlvany, certified records manager and director of product development for RIM at PBMS. “Our team will demonstrate how companies can integrate use of their current records management systems with best practice protocols and new technology to achieve greater efficiency and accountability. We also will discuss how our proven methodologies can improve the quality of business processes, identify future program component enhancements, and provide guidance for regulatory compliance,” she added.

Pitney Bowes RIM experts will also lead a learning session entitled, “Reactive vs Proactive Records Management: What Do You Mean It Is “Only” a Box Project,” on October 16th at 1:00 p.m.

Document Management Market-Share Leaders

TAWPI's 2009 Document Management Benchmark study is now available! This is the third in a series of studies which over the course of a 9 year period tracks market trends in document management operations. The 2009 study looks at over 300 document management operations, their processes, tools, implementations, and market-share analysis.

Market-Share Highlights 2009 Study:

• Kofax showed the greatest gain in market-share for front end capture software companies compared to our 2006 study (produced by Harvey Spencer and Associates and TAWPI) from 18% to 27%
• EMC Captiva showed the greatest decline in market-share for front end capture software companies compared to our 2006 study from 19% to 9%
• Fujitsu and Eastman Kodak represented the majority of production scanners in document management operations. Fujitsu (32%) and Eastman Kodak (33%) market-share .
• In-house self developed repositories still represented a large contingency of the market (39%) with IBM (16%) Hyland (7%) and EMC (9%) rounding out the top repositories.

The 50 page Document Management Study is free to TAWPI members and can be ordered by visiting here.

Also find out about, end-user document preparation methodologies, hardware statistics, imaging production rates, key entry production rates, back end databases, off-shore utilization, document storage and destruction policies and much more.