Tuesday, September 1, 2009

Document Management Market-Share Leaders



TAWPI's 2009 Document Management Benchmark study is now available! This is the third in a series of studies which over the course of a 9 year period tracks market trends in document management operations. The 2009 study looks at over 300 document management operations, their processes, tools, implementations, and market-share analysis.

Market-Share Highlights 2009 Study:

  • Kofax showed the greatest gain in market-share for front end capture software companies compared to our 2006 study (produced by Harvey Spencer and Associates and TAWPI) from 18% to 27%
  • EMC Captiva showed the greatest decline in market-share for front end capture software companies compared to our 2006 study from 19% to 9%
  • Fujitsu and Eastman Kodak represented the majority of production scanners in document management operations. Fujitsu (32%) and Eastman Kodak (33%) market-share .
  • In-house self developed repositories still represented a large contingency of the market (39%) with IBM (16%) Hyland (7%) and EMC (9%) rounding out the top repositories.

The 50 page Document Management Study is free to TAWPI members and can be ordered by visiting here.

Also find out about, end-user document preparation methodologies, hardware statistics, imaging production rates, key entry production rates, back end databases, off-shore utilization, document storage and destruction policies and much more.