Showing posts with label open source. Show all posts
Showing posts with label open source. Show all posts

Wednesday, April 28, 2010

Specialized document management products challenging ECM mega-suites

Posted by Mark Brousseau

The divide between "Enterprise Content Management Suite" platform vendors and more specialized Document Management product suppliers is becoming more pronounced, giving buyers more choices to address a broad range of content management challenges, according to new research by The Real Story Group (formerly CMS Watch).

The Real Story Group just released its annual Enterprise Content Management (ECM) and Document Management Marketplace overviews earlier this week, including "Cross-Check" charts for both sets of vendors. The overviews assess changes that have occurred in the previous 12 months, as well as trends emerging in today's marketplace. This research differs from other market analyses by focusing on needs and impact for the buyers and users of technology, not the sellers. "It's a risk mitigation report," notes Real Story Group analyst Alan Pelz-Sharpe, "giving you an inside look at what is really going on among the vendors and what you need to know to make the right procurement decisions." Given the divide between the more focused Document Management market and ECM suites, The Real Story Group has created two Cross-Checks.

There are no "leading" vendors or "magic" segments here. A vendor's suitability may depend on the enterprise customers' risk profile, as well as the "fit" of the technology itself, which The Real Story Group evaluates in its subscription-based research.

Other key takeaways from this analysis conclude that:

• There is continued consolidation at the top end of the market
• More focused Document Management vendors continue to thrive
• International and non-traditional options (open source/cloud) continue to disrupt both markets
• SharePoint 2010 will be remain a strong contender and competitor — but typically not a replacement system

Just as importantly, the ECM market is strong and continues to grow, with dozens of viable supplier options targeting specific business problems. "When it comes to selecting the best technology for your enterprise, you must look beyond ‘the top right quadrant,’" argues Real Story Group founder Tony Byrne. "Otherwise you'll blind yourself to many other great options."

What do you think?

Monday, March 9, 2009

The Business Intelligence Market

By Mark Brousseau

When Colleen Graham, research director at Gartner, looks at trends in the business intelligence market, she sees two 800 pound gorillas for organizations to consider: business intelligence mega-vendors (the result of vendor consolidation over the past few years) and the weakening economy.

“Besides figuring out how to deal with the mega-vendors, you also have to figure out how your organization is going to deal with the economy. Organizations had to turn on a dime as a result of the economy,” Graham told attendees at the Gartner Business Intelligence Summit 2009 in Washington, D.C. The good news: “We’re seeing more organizations looking at business intelligence as a life line; a way to run the business smarter, to use existing resources better, to do more marketing, to gain market share and beat their competition. There is a growing realization that information is an asset that organizations need to leverage,” she said.

“For many organizations, business intelligence is like a lot of new projects: it is under pressure,” Graham told attendees. “But the market is still growing. Business intelligence is not a commodity yet. Business intelligence can make every dollar count. It can help organizations drive toward strategic goals while meeting near-term needs.”

Graham expects business intelligence to enjoy continued growth as a result of lower technology prices and the fact that business intelligence functionality such as reporting and analytics is being embedded in other products, such as predictive modeling, workflow and virtualization. “Business intelligence is becoming more available. It used to be only in the hands of mega users. Now, business intelligence is spreading to more users in the organization and reaching beyond the firewall to partners and customers.” Graham sees the highest growth rates for business intelligence in operations; users are becoming more sophisticated and more accustomed to using analytics in their day-to-day lives, Graham said. She expects business intelligence usage to double by 2013.

Against this backdrop, Graham thinks there are few things to watch for from vendors:

... Creative financing deals
... Maintenance revenue becoming increasingly important for vendors
... Pricing pressures and bundling
... Infrastructure-light business intelligence
... Users looking to leverage what they already have
... Open source and SaaS solutions getting a push
... More departmental-level business intelligence

What do you think? Post your comments below.