By Mark Brousseau
An eye-popping 88 percent of attendees at a recent accounts payable (AP) forum sponsored by Ricoh identified manual data entry as their top AP challenge, providing further evidence of the need for automated invoice processing solutions. Manual data entry came in a whopping 25 percentage points higher than the second biggest challenge identified by attendees at the Houston event.
Routing invoices for approval was identified as a top AP challenge for 63 percent of forum attendees, while 54 percent of attendees stated that resolving errors and exceptions was among their top challenges. Lost or missing invoices (42 percent) and overall payment costs (29 percent) rounded out the list of top AP challenges identified by forum attendees.
What is your top AP challenge?
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