Remote Channels Drive Growth

By Mark Brousseau

U.S. bank transactions are expected to grow at a compound annual rate (CAGR) of nearly 10 percent between 2006 and 2010, according to Needham, MA-based TowerGroup. Driving this growth are remote channels, with the fastest rates coming from online (27 percent) and the call center (7.1 percent), followed by the branch (still kicking at 1.4 percent) and the ATM (0.5 percent).

Is this what your bank is projecting? E-mail me at m_brousseau@msn.com.