By Mark Brousseau
A bank’s commitment to the customer relationship is the most important quality that finance executives from midsize companies look for in a cash management bank, according to Treasury & Risk’s 2008 Middle Market Survey. The price of cash management services and the quality of customer service were second and third most important, respectively.
In last year’s survey, the finance executives at midsize companies ranked the price of cash management services most important, followed by the bank’s commitment to the relationship.
What do you think? E-mail me at m_brousseau@msn.com.
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