Tuesday, December 8, 2009

Be Open to Change

By Mark Brousseau

What’s the biggest mistake that organizations make when deploying document management solutions? Not being open to change, Dana Showers of Capture Sage said during a panel discussion today at TAWPI’s Capture Conference in Ft. Lauderdale, FL.

“When organizations are evaluating document management solutions, they need to take a hard look at each of their requirements and determine whether it is a real business requirement or whether it is really an inefficient workaround that has become a ‘requirement,’” Showers told attendees.

“When evaluating new document management solutions, organizations should be completely open to change and work hard to determine which existing processes add value. If a process doesn’t add value, then it should be thrown out, otherwise it will cost you down the road,” Showers said.

What do you think? Post your comments below.

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