Be Open to Change

By Mark Brousseau

What’s the biggest mistake that organizations make when deploying document management solutions? Not being open to change, Dana Showers of Capture Sage said during a panel discussion today at TAWPI’s Capture Conference in Ft. Lauderdale, FL.

“When organizations are evaluating document management solutions, they need to take a hard look at each of their requirements and determine whether it is a real business requirement or whether it is really an inefficient workaround that has become a ‘requirement,’” Showers told attendees.

“When evaluating new document management solutions, organizations should be completely open to change and work hard to determine which existing processes add value. If a process doesn’t add value, then it should be thrown out, otherwise it will cost you down the road,” Showers said.

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