Can Your Data-Entry Operators Keep Up?

By Mark Brousseau

Ever wondered how your data entry operators stack up against those at other operations? The results of a recent Question of the Week on the TAWPI Web site might give you some insight. Sixty-eight percent of respondents said their data-entry operators average between 5,000 and 10,000 keystrokes per hour, while 25 percent of respondents said their operators average between 10,000 and 15,000 keystrokes per hour. Five percent of respondents have super-fast operators who average more than 15,000 keystrokes per hour, while just 2 percent of respondents said their operators average fewer than 5,000 keystrokes per hour. So, what does your organization expect of its data-entry operators? E-mail me at m_brousseau@msn.com.