Back Office Conversion (BOC)- A Practical Guide for Payments Processing Professionals

TAWPI and TAWPI's Payments to Capture Clearing Council (PCC) has announced our new handbook Back Office Conversion (BOC)- A Practical Guide for Payments Processing Professionals. This comprehensive handbook will give you everything you need to know about Back Office Conversion (BOC). Subjects covered include: Key BOC Rules & Regulations, Benefits of BOC, Issues to Consider when Deciding to Implement BOC, Building a Business Case for BOC, Tips for Choosing a BOC Solution, Potential Fraud Issues.

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Sponosord by: Alogent, Comerica Bank, First National Bank, HSBC, Mellon, NEACH, META, Solutran, US Dataworks, and WAUSAU.

Up to 3.1 billion checks were converted to ACH payments in 2006, up more than 36 percent from 2005, according to NACHA and TAWPI members have been out in front of this tremendous growth, having used forms of electronic check conversion since 1999. Under the new BOC rules, retailers and other billers can convert eligible checks to Automated Clearing House (ACH) debits in a controlled environment in the back-office rather than at the point-of-sale or at manned bill payment locations. Businesses no longer have to obtain a signature authorization for conversion or have scanners installed at each checkout or bill payment location. A business needs only to disclose to its customers that their checks will be converted into electronic transactions by means of a notice at the register and on a document that customers take with them, such as the back of a receipt. NACHA says that this is consistent with requirements of the Federal Reserve’s Regulation E.

This document will provide you with a comprehensive overview of BOC. The intended audience is organizations that receive consumer checks at manned payment locations, and financial services companies that are evaluating whether to offer BOC services to their clients. Additionally, vendors offering software and hardware solutions to enable BOC will find this document useful to better understand how their customers are evaluating the business case for BOC. This project was undertaken in response to requests from payments strategists for a comprehensive, actionable guide to understanding and evaluating BOC. Please note that this document is not intended to provide an argument for or against BOC or ACH – but rather to provide information that organizations can use to develop their payment strategies. Special thanks are given to members of the Business Issues Work Group and Operations Work Group of the TAWPI PCC Council for providing valuable information, insight and expertise on BOC. To order the full primer click here:

The PCC Council is comprised of a wide representation of industry segments with a strong interest in electronic check conversion, including large retail billers, lockbox processors, technology vendors and financial institutions. Industries represented include banking, telecommunications, utilities, credit card, retail, insurance and government. The group includes numerous participants having firsthand experience with BOC as well as those in evaluation stages.