TAWPI @ NACHA Payments

Posted by Mark Brousseau

William Buser, director of sales, Pertech Resources, says he spoke with a “fair amount” of financial institutions at NACHA’s Payments 2010 at the Washington State Convention Center in Seattle that were interested in teller capture solutions. In the short time I was in the Pertech Resources booth, a number of prospects stopped by, as well as an analyst for a top financial services research firm.

“Some solutions vendors are saying that teller and back-counter branch capture are dead,” Buser says. “But many financial institutions, particularly smaller ones, still aren’t doing either one. What’s really happening is that financial institutions are telling these vendors they aren’t going to purchase a big, expensive batch-feed scanner for the branch. And we’re saying that they don’t have to.”

At Payments 2010, Pertech Resources was demonstrating a new compact workstation (pictured with Buser) for teller and branch capture that costs a fraction of the price of batch-feed scanners, and has the ability to swipe any magnetic card, including credit and debit cards. The workstation already is interfaced to a number of core processing solutions, including Fiserv, Jack Henry & Associates, and FIS, and soon Pertech anticipates that a core processing vendor will offer scanning software as part of a package for the workstation (meantime Pertech Resources offers it own). In addition, Buser says Pertech Resources plans to offer a software package for the device to read drivers licenses or healthcare cards.

The bottom line: “Teller and branch capture is alive and well if you have the right solution,” Buser says.