Friday, November 7, 2008

Users Getting 'Lean and Mean'

By Mark Brousseau

The current economic downturn should be good news for data capture service bureaus, says Joe Merkel (, sales manager, Western U.S., for nextScan.

Merkel spoke during AIIM's 33rd Annual Document Management Service Providers Executive Forum in Austin last week.

"When I talk to end-users, they tell me two things," Merkel says. "One, that they are having a hiring freeze. And, two, that they are going to get 'lean and mean.'"

This focus on cutting costs will create an opportunity for service bureaus, Merkel notes. "End-users are going to look to service bureaus to help them," he explains.

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